Performance degradation with Preference Center Unsubscribe
Update - Engineers are continuing to actively investigate and working to restore normal performance.
We will provide an update within one hour.
Jul 31, 2026 - 22:13 EDT
Investigating - Clients may receive an error when selecting unsubscribe from a preference center.
We are actively investigating and working to restore normal performance.
We will provide an update within the next two hours.
Jul 31, 2026 - 20:01 EDT
Uptime over the past 90 days. View historical uptime.
Listrak App Operational
90 days ago
100.0 % uptime
Today
Listrak App Operational
90 days ago
100.0 % uptime
Today
Listrak API Degraded Performance
90 days ago
100.0 % uptime
Today
Email API Degraded Performance
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
Cross Channel API Operational
90 days ago
100.0 % uptime
Today
Data Import API Operational
90 days ago
100.0 % uptime
Today
Mobile App Push API Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Email Broadcast Operational
90 days ago
100.0 % uptime
Today
Email Transactional Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Broadcast Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Transactional Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Authoring Operational
90 days ago
100.0 % uptime
Today
Mobile App Push Operational
90 days ago
100.0 % uptime
Today
Mobile App Push Broadcast Operational
90 days ago
100.0 % uptime
Today
Journey Hub Operational
90 days ago
100.0 % uptime
Today
Abandonment Operational
90 days ago
100.0 % uptime
Today
Segment Entry Operational
90 days ago
100.0 % uptime
Today
Custom Events Operational
90 days ago
100.0 % uptime
Today
Listrak Intelligence Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Predictive Analytics Operational
90 days ago
100.0 % uptime
Today
Predictive Content Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Imports and Exports Operational
90 days ago
99.98 % uptime
Today
Platform Infrastructure Operational
Platform Infrastructure Operational
Listrak Support Services Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
Chat Support Operational
Phone Support Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 31, 2026

Unresolved incident: Performance degradation with Preference Center Unsubscribe.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Performance degradation with Analytics Exports
Resolved - Analytics Exports has been restored and is now operating normally. If you encountered an error earlier today while exporting analytics, please retry your export. Please contact Support if you have any questions or require assistance.
Jul 29, 14:40 EDT
Identified - Some clients may experience degradation with our analytics exports.
We have identified the issue affecting this experience and are working to restore normal performance.
We will provide an update within 60 minutes.
Jul 29, 14:04 EDT

Jul 28, 2026

Service Degradation
Resolved - A subset of clients were affected by degraded access to some platform features between 5:30PM - 5:56PM EST. Services have been restored and are operating normally.
Jul 28, 18:30 EDT
Performance degradation with contact management page
Resolved - Contact management has been restored and is operating normally. No client action is required
Jul 28, 16:14 EDT
Identified - Some clients may experience intermittent errors with creating, editing or updating segments.
We have identified the issue affecting this experience and are working to restore normal performance.
There is no impact to sends that have already been scheduled.
We will provide an update within two hours.
Jul 28, 15:22 EDT

Jul 27, 2026

July Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 EDT
Scheduled - Each month, Listrak Engineers apply important system upgrades to ensure the performance, quality, and security of our services to provide you with the best experience!

We will be performing these upgrades on Sunday, July 26, 2026 between 9:00 PM ET and 1:00 AM ET. Typically, the impact of this maintenance is very minimal.

The Listrak application may be unavailable during brief portions of the maintenance window.

Message campaigns being sent during this time will be queued until the maintenance has been completed.

All other systems and functionality will remain available throughout the maintenance window, including media library content, link tracking, subscribe and unsubscribe requests, and website integrations.

Please reach out to us at https://support.listrak.com if you have any questions or would like to update the recipients of this notification. We are here to help!
Jul 21, 16:18 EDT

Jul 26, 2026

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Performance degradation with navigation system
Resolved - RESOLVED
User interface navigation has been restored and is operating normally.
No client action is required.
Jul 23, 06:00 EDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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