All Systems Operational

Uptime over the past 90 days. View historical uptime.
Listrak App Operational
Listrak App Operational
Listrak API Operational
Email API Operational
SMS API Operational
Cross Channel API Operational
Data Import API Operational
Mobile App Push API Operational
Email Operational
Email Broadcast Operational
Email Transactional Operational
Email Authoring Operational
SMS/MMS/RCS Operational
SMS/MMS/RCS Broadcast Operational
SMS/MMS/RCS Transactional Operational
SMS/MMS/RCS Authoring Operational
Mobile App Push Operational
Mobile App Push Broadcast Operational
Journey Hub Operational
Abandonment Operational
Segment Entry Operational
Custom Events Operational
Listrak Intelligence Operational
Recommendations Operational
Predictive Analytics Operational
Predictive Content Operational
Listrak Assistant Operational
Analytics Operational
Segmentation Operational
Imports and Exports Operational
Platform Infrastructure Operational
Platform Infrastructure Operational
Listrak Support Services Operational
Support Portal Operational
Chat Support Operational
Phone Support Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

November Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:00 EST
Scheduled - Each month, Listrak Engineers apply important system upgrades to ensure the performance, quality, and security of our services to provide you with the best experience!

We will be performing these upgrades on Sunday, November 1, 2026 between 9:00 PM ET and 1:00 AM ET. Typically, the impact of this maintenance is very minimal.

The Listrak application may be unavailable during brief portions of the maintenance window.

Message campaigns being sent during this time will be queued until the maintenance has been completed.

All other systems and functionality will remain available throughout the maintenance window, including media library content, link tracking, subscribe and unsubscribe requests, and website integrations.

Please reach out to us at https://support.listrak.com if you have any questions or would like to update the recipients of this notification. We are here to help!
Oct 26, 16:19 EDT

Nov 1, 2026

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Degraded Performance with Link Redirection
Resolved - Link redirection services have fully recovered and are operating normally.
Oct 30, 13:36 EDT
Monitoring - Engineers have identified the issue and a fix has been applied. Performance is improving as link redirection services continue to recover. We are continuing to monitor and will update when fully resolved.
Oct 30, 11:37 EDT
Update - Engineers are continuing to actively investigate and are working to restore normal performance. We will provide an update within 30 minutes.
Oct 30, 11:16 EDT
Investigating - Clients may experience degraded performance with links redirecting. We are actively investigating and working to restore normal performance. We will provide an update within 30 minutes.
Oct 30, 10:46 EDT

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Performance degradation with SMS
Resolved - The SMS queue has processed all messages that were delayed. This service is functioning as expected. If you have any questions or concerns, please reach out to support.
Oct 28, 17:51 EDT
Monitoring - Our SMS provider experienced elevated error rates from 12:30 PM to 1:10 PM, which delayed message delivery. The provider has made a fix, and performance is back to normal. Delayed messages are now being delivered, and we’ll close this incident once the queue is fully processed.
Oct 28, 14:09 EDT
Investigating - Clients may experience delays in SMS delivery starting at 12:30pm today.
We are actively investigating and working to restore normal performance.
We will provide an update within 30 minutes.
Oct 28, 13:43 EDT

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Resolved: Product recommendations not displaying for some clients
Resolved - Between approximately 7:20 PM and 8:45 PM ET, some clients using product recommendations may have seen recommendations not load or display blank in place of products.

Product recommendations have been restored and are working normally.

No client action is required.
Oct 26, 20:54 EDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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