All Systems Operational

Uptime over the past 90 days. View historical uptime.
Listrak App Operational
90 days ago
99.99 % uptime
Today
Listrak App Operational
90 days ago
99.99 % uptime
Today
Listrak API Operational
90 days ago
100.0 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
Cross Channel API Operational
90 days ago
100.0 % uptime
Today
Data Import API Operational
90 days ago
100.0 % uptime
Today
Mobile App Push API Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Email Broadcast Operational
90 days ago
100.0 % uptime
Today
Email Transactional Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Broadcast Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Transactional Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Authoring Operational
90 days ago
100.0 % uptime
Today
Mobile App Push Operational
90 days ago
100.0 % uptime
Today
Mobile App Push Broadcast Operational
90 days ago
100.0 % uptime
Today
Journey Hub Operational
90 days ago
100.0 % uptime
Today
Abandonment Operational
90 days ago
100.0 % uptime
Today
Segment Entry Operational
90 days ago
100.0 % uptime
Today
Custom Events Operational
90 days ago
100.0 % uptime
Today
Listrak Intelligence Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Predictive Analytics Operational
90 days ago
100.0 % uptime
Today
Predictive Content Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Imports and Exports Operational
90 days ago
99.98 % uptime
Today
Platform Infrastructure Operational
Platform Infrastructure Operational
Listrak Support Services Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
Chat Support Operational
Phone Support Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 13, 2026

No incidents reported today.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Performance degradation for subset of clients with email sends, imports, and exports
Resolved - Email send, import, and export processing performance has been restored and is operating normally.
Jul 9, 11:32 EDT
Monitoring - We have implemented a fix, and performance has been restored. We are actively monitoring the system to ensure everything continues to operate normally. We will continue to provide updates as we monitor the situation.
Jul 8, 15:44 EDT
Identified - We have identified the issue affecting processing and are implementing a fix to restore normal performance.
We will provide an update within 60 minutes.
Jul 8, 14:15 EDT
Investigating - Some clients may experience slower-than-usual processing of email sends, imports, and exports.
We are actively investigating and working to restore normal performance. No data loss has been identified.
We will provide an update within 60 minutes.
Jul 8, 13:17 EDT
Jul 8, 2026
July Supplemental Maintenance (no impact expected)
Completed - The scheduled maintenance has been completed.
Jul 8, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 19:00 EDT
Update - This maintenance announcement was posted in advance. The scheduled window remains Tuesday, July 7 at 7 PM ET through Wednesday, July 8 at 1 AM ET.
Jun 30, 15:58 EDT
Scheduled - As part of our continued investment in platform reliability and performance, Listrak will be performing supplemental infrastructure maintenance from Tuesday, July 7 at 7 PM ET through Wednesday, July 8 at 1 AM ET. This work involves upgrades to network infrastructure components that support the Listrak Platform.

Based on the architecture of these systems and our planned approach, we do not anticipate any customer-facing service interruption, and expect impact to be none to minimal. Pre-scheduled email and SMS sends will continue to deploy as planned.

The six-hour window allows sufficient time for implementation, validation, and post-maintenance monitoring. Sends will not be intentionally paused during this window, and our engineering teams will actively monitor the environment throughout, with additional testing, validation, and rollback procedures in place to quickly address anything unexpected.

Please reach out to us at https://support.listrak.com if you have any questions or would like to update the recipients of this notification. We are here to help!
Jun 30, 15:53 EDT
Jul 7, 2026
Email delivery delays for some clients resolved
Resolved - Some clients experienced delays in broadcast and transactional email delivery between 7:00 PM ET and 10:00 PM ET. Email delivery has been restored and is operating normally. No client action is required.
Jul 7, 22:11 EDT
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

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