All Systems Operational

Listrak App Operational
90 days ago
99.99 % uptime
Today
Listrak App Operational
90 days ago
99.99 % uptime
Today
Listrak API Operational
90 days ago
100.0 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
Cross Channel API Operational
90 days ago
100.0 % uptime
Today
Data Import API Operational
90 days ago
100.0 % uptime
Today
Mobile App Push API Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Email Broadcast Operational
90 days ago
100.0 % uptime
Today
Email Transactional Operational
90 days ago
100.0 % uptime
Today
Email Authoring Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Broadcast Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Transactional Operational
90 days ago
100.0 % uptime
Today
SMS/MMS/RCS Authoring Operational
90 days ago
100.0 % uptime
Today
Mobile App Push Operational
90 days ago
100.0 % uptime
Today
Mobile App Push Broadcast Operational
90 days ago
100.0 % uptime
Today
Journey Hub Operational
90 days ago
100.0 % uptime
Today
Abandonment Operational
90 days ago
100.0 % uptime
Today
Segment Entry Operational
90 days ago
100.0 % uptime
Today
Custom Events Operational
90 days ago
100.0 % uptime
Today
Listrak Intelligence Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Predictive Analytics Operational
90 days ago
100.0 % uptime
Today
Predictive Content Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Imports and Exports Operational
90 days ago
100.0 % uptime
Today
Listrak Support Services Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
Chat Support Operational
Phone Support Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - NextGen Email services are operating at expected send times. We will continue to monitor these services for the duration of the AWS outage.
May 8, 16:25 EDT
Monitoring - We have completed mitigation steps related to the ongoing AWS outage. Our teams are actively monitoring systems to ensure continued stability and recovery.
May 8, 12:52 EDT
Identified - We are currently experiencing degraded performance with our NextGen services causing email sends to take longer than expected. This is due to an ongoing AWS outage. Our teams are actively working to restore full performance as quickly as possible.
May 8, 11:11 EDT
May 7, 2026

No incidents reported.

May 6, 2026
Resolved - This incident has been resolved. All systems are operating normally.
May 6, 18:26 EDT
Monitoring - A fix has been implemented, and we are actively monitoring results to ensure full resolution. If you continue to experience issues loading profile details in the UI, please contact Listrak Support.
May 6, 17:16 EDT
Identified - The issue has been identified, and our team is actively working toward a resolution. We’ll continue to provide updates as progress is made.
May 6, 15:40 EDT
Investigating - We’re currently investigating an issue affecting the display of profile details for some clients on the NextGen Contact Profile page. This issue is limited to the user interface and does not impact message delivery or any customer sends.
May 6, 12:29 EDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.