Resolved: Product recommendations not displaying for some clients

Incident Report for Listrak

Resolved

Between approximately 7:20 PM and 8:45 PM ET, some clients using product recommendations may have seen recommendations not load or display blank in place of products.

Product recommendations have been restored and are working normally.

No client action is required.

Posted Oct 26, 2026 - 20:54 EDT

This incident affected: Listrak Intelligence (Recommendations).