NextGen Email Broadcast Delays

Incident Report for Listrak

Resolved

This incident has been resolved. All systems are operating normally.
Posted Jun 01, 2026 - 08:34 EDT

Monitoring

A fix has been implemented, and we are actively monitoring results to ensure full resolution.
Posted Jun 01, 2026 - 07:38 EDT

Investigating

We are currently experiencing degraded performance with our NextGen services preventing new broadcast messages from being scheduled. Already scheduled broadcast messages are in a delayed state. Our teams are actively working to restore full performance as quickly as possible.
Posted Jun 01, 2026 - 06:45 EDT
This incident affected: Email (Email Broadcast).
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