Service Degradation

Incident Report for Listrak

Resolved

A subset of clients were affected by degraded access to some platform features between 5:30PM - 5:56PM EST. Services have been restored and are operating normally.
Posted Jul 28, 2026 - 18:30 EDT
This incident affected: Email (Email Broadcast, Email Transactional, Email Authoring), SMS/MMS/RCS (SMS/MMS/RCS Broadcast, SMS/MMS/RCS Transactional, SMS/MMS/RCS Authoring), Listrak App (Listrak App), Listrak API (Email API, SMS API, Cross Channel API, Data Import API, Mobile App Push API), and Analytics, Imports and Exports.